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What should you do when your Miami home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your residence – and your family members – against the various risks you could experience, like theft, flooding, and fire. Despite the fact that your home might be prepared, that doesn’t mean you are. Do you know what to do if your Miami home alarm system goes off? The sound of an alarm is likely to be shocking, disorienting, and might incite panic. Your best choice is to stay calm and follow these straightforward suggestions.

Actions to Take When Your Home Alarm System In Miami Triggers

You never want to be in this dilemma, but it’s also why you installed a home alarm system from the outset. You’re woken up in the wee hours of the morning with the telltale sounding of an alarm after a security sensor has been triggered. Now what is your next move?

  1. Don’t panic. This is easier said than done when your home security alarm is blasting, and your heart is racing. But keeping yourself calm is the most effective way to appraise what is happening. Avoid the temptation of trying to handle the emergency on your own instead permit your monitoring staff and first responders to do their job.
  2. Take care of your family members. Your main focus should be your family and leading them out of danger. If you are dealing with a break-in, this might include moving to an appointed secure area as far from entry points as possible. The trespasser was probably already turned away by the alarm, but it’s always a good idea to be extra cautious. If there’s smoke or flames, please exit your residence immediately.
  3. Grab your smartphone. The vast majority of individuals keep their cell phones with them constantly these days, but you might forget to pick it up during an urgent situation. You’ll want to have it. You’ll be able to stay connected with your monitoring experts and obtain alerts through your home security app.

Work With Your Round-the-clock Monitoring Agents

Whenever your home alarm system in Miami goes off, your 24-hour monitoring specialists will instantly act. Their first move is to verify your alarm, and that involves reaching out to you. The protocol they follow depends on the type of emergency. To illustrate, if the emergency is due to a medical situation, one effort will be made to contact you before assistance is deployed. If you’re dealing with a break-in - the most typical type of alarm - a monitoring agent will follow these procedures to contact you:

  • An effort will be made to contact you using the touchscreen interface. You will usually be requested to provide a passcode.
  • If that doesn’t get a response, a call is made to your principal contact number.
  • An alternate number or your primary contact person is attempted next.
  • If there still isn’t an answer, local law enforcement officers are dispatched.
  • Your monitoring specialists will attempt to reach you again once authorities are contacted.

If you're not in a situation where you can communicate with monitoring staff, don’t fret. Assistance will still be sent even when you're not available to verify the emergency.

Be prepared for any crisis with a Vivint home alarm system in Miami

Be prepared for any crisis with a modern home alarm system in Miami from Vivint. Contact (786) 833-7988 to begin customizing your property’s security today.